Second in a series
You have picked out a videographer who you would like to know more about and have arranged a meeting. As I explained in the first part of this series, a meeting is not strictly necessary. If you feel comfortable with your choice, or it isn’t practical to arrange a face to face meeting (you are booking someone in another city for example), you might be doing everything over the phone. Even if you do, this article will still be relevant.
You might have the meeting at the videographer’s studio, in your home, or at another location (coffee shops are popular). First impressions are important. Is this someone who you would like to have with you on your wedding day? They don’t have to be the life of the party. I am much more of an introvert than an extrovert. That works for many couples though, as I prefer to stay out of the way and let my camera tell the story.
If you haven’t seen samples of the videographer’s work, now is a time to do it. Is their style what you want? Does it look and sound good. If you have a hard time hearing people, if the camera work is shaky and unfocused, or if the editing is choppy, you might want to look elsewhere. Ask if they have a video that was done at your ceremony or reception location. If they do, you can get an idea of how it will look in your video.
Ask how long it will take to get your DVDs. If you are getting a basic video in the off season, it might only take a few weeks. However it could take several months. Many videographers are heavily booked during the peak season, and it takes quite a few hours to edit everything, particularly if you are getting a high end package. So don’t be surprised if they say six months or more. I normally deliver the DVDs within two to four months after the wedding, depending on the package and my backlog.
Ask about payment plans. Most videographers require that a deposit or retainer fee be paid to reserve the date. This typically varies from 20 to 50 percent. Some videographers require that the balance is paid before the wedding date, others before they begin editing, and some when the DVDs are delivered.
Most videographers prefer that editing decisions be left to them. You should certainly inform them of any special request, such as including a favorite aunt in your video, as well as anything that you do not want. However once we start editing, we prefer to edit in our style. We will usually make corrections such as misspelled names or other minor corrections if notified right after delivering the DVDs, but it is impractical to make major changes. If we do, we will charge for it.
You should ask if your videographer carries liability insurance. Not only is this a sign that he or she is a professional, but some reception venues require it. There was an example on one of the bridal shows last year where a couple had hired a uninsured photographer. When the reception location told them that vendors would have to have insurance, they were forced to get someone else.
When you have decided on a videographer, the next step will be to sign the contract and pay the deposit. Read the contract before signing. It explains what is expected and what is not. You should also know what the terms are if you have to change or cancel the date. In most cases the retainer fee is non-refundable unless the videographer can get another booking on that date.